We also value your feedback and suggestions — they help us continually improve the Truck Loan Finance experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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In response to ongoing global disruptions impacting Australian businesses, the federal government has announced the expedited delivery of $6.15 billion in concessional capital. This initiative aims to provide immediate financial relief to sectors affected by market volatility, including the transport and logistics industry. - read more
The Australian trucking industry is confronting a severe crisis as surging fuel prices threaten the viability of transport operators nationwide. Industry leaders and union representatives have issued stark warnings, indicating that without immediate intervention, the sector could face widespread business closures. - read more
Isuzu Australia Limited (IAL) has announced the establishment of Isuzu Financial Services Australia (IFSA), a new initiative aimed at providing comprehensive financial solutions to Australian truck operators. This development signifies Isuzu's commitment to supporting businesses beyond just supplying vehicles, by offering integrated financing options tailored to the unique needs of the transport industry. - read more
In March 2026, the Australian trucking industry witnessed an unprecedented surge in electric truck sales, marking a significant milestone in the sector's shift towards sustainable transportation. Sales figures revealed a 500% increase compared to the previous month, with electric trucks accounting for over 1% of new truck sales for the first time. - read more
When it comes to financing a truck, whether for business or personal use, one of the first decisions you'll face is whether to invest in a new or used vehicle. This choice is more than a mere preference; it has significant financial implications that can affect your business's bottom line. - read more
The transport industry is vital to the Australian economy, providing crucial services that enable the movement of goods and people across the country. As demand increases, the importance of growth in this sector cannot be overstated. Whether it's a small business looking to expand its fleet or a larger company aiming to cover more routes, scaling up is a key goal for many transport businesses. - read more
In the vibrant transport industry, growth and expansion are the keys to staying competitive and meeting increasing demands. For both owner-drivers and fleet operators, scaling up operations typically involves acquiring new trucks or upgrading existing ones. This often requires significant investment, making truck financing an essential component of the business model. - read more
Truck financing is an essential aspect for both owner-drivers and fleet operators in Australia. It enables them to procure trucks that are crucial for their operations. Whether you're just starting with a single vehicle as an owner-driver or managing a large fleet, securing the right kind of finance can make a significant difference in your business's success. - read more
Knowledgebase
Interest Rate Lock: An agreement between a borrower and a lender that allows the borrower to lock in the interest rate on a mortgage for a specified time period.
