We also value your feedback and suggestions — they help us continually improve the Truck Loan Finance experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
NatRoad has renewed its push for the Federal Government to extend the heavy vehicle Road User Charge suspension beyond its scheduled end on 30 June 2026, warning that a return of the levy from 1 July 2026 would add another cost shock for transport businesses already dealing with fuel volatility. - read more
Janus Electric Holdings Limited, an Australian pioneer in heavy vehicle electrification, has successfully raised A$4.5 million through a private placement. This funding is set to accelerate the development and deployment of their innovative battery swap technology, aiming to facilitate the transition of Australia's freight and logistics sector to zero-emission vehicles. - read more
The Australian truck market experienced a significant downturn in May 2026, with new truck and van deliveries totaling 3,351 units. This figure represents a 14.5% decline compared to May 2025, continuing a trend of decreasing sales observed over the past year. - read more
In a significant move towards sustainable transportation, UK-based electric fleet leasing company Zenobē has announced a $100 million investment aimed at doubling Australia's electric truck fleet by the end of 2026. This initiative is set to increase the number of heavy-duty electric trucks from the current 1,000 to 2,000 units, marking a substantial advancement in the nation's shift towards greener logistics. - read more
In the vibrant transport industry, growth and expansion are the keys to staying competitive and meeting increasing demands. For both owner-drivers and fleet operators, scaling up operations typically involves acquiring new trucks or upgrading existing ones. This often requires significant investment, making truck financing an essential component of the business model. - read more
The transport industry is vital to the Australian economy, providing crucial services that enable the movement of goods and people across the country. As demand increases, the importance of growth in this sector cannot be overstated. Whether it's a small business looking to expand its fleet or a larger company aiming to cover more routes, scaling up is a key goal for many transport businesses. - read more
Are you thinking about getting a new or used truck but unsure of which one is the better choice? This article is here to help guide you through the financial considerations involved in truck loans. We'll talk through what makes new trucks so appealing, with their cutting-edge tech and features, and what makes used trucks a more budget-friendly option. - read more
Truck financing is an essential aspect for both owner-drivers and fleet operators in Australia. It enables them to procure trucks that are crucial for their operations. Whether you're just starting with a single vehicle as an owner-driver or managing a large fleet, securing the right kind of finance can make a significant difference in your business's success. - read more
Knowledgebase
Loan Amortisation Schedule: This is the formal name for the repayment schedule that shows each of your mortgage payments with a breakdown of how much is applied to principal and how much is applied to interest.
