We also value your feedback and suggestions — they help us continually improve the Truck Loan Finance experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Australia's push towards higher-productivity heavy vehicles is again in focus, with recent industry attention turning to Performance Based Standards access and the way approved combinations can move more freight with fewer trips. For small fleet operators and owner-drivers, the practical message is clear: a truck purchase is no longer just about horsepower, brand preference or sticker price. It is about whether the vehicle can legally and efficiently perform the work it is being financed to do. - read more
Australia’s truck market appears to be entering spring with buyers still taking a measured approach. The latest industry reporting points to ongoing softness in new truck demand, extending the cautious market conditions already evident through winter. For owner-drivers, tradies and small fleet operators, this is not simply a sales trend. It changes the way truck purchases should be timed, negotiated and financed. - read more
Australia's truck market appears to be settling into a more cautious phase, with the latest July industry updates pointing to softer buyer demand after an already subdued first half of the year. For owner-drivers, tradies and small fleet operators, the story is not simply about fewer trucks changing hands. It is about how a cooler market can affect pricing, availability, trade-in values and finance timing. - read more
Australia’s truck market is moving into a new buying cycle, with Isuzu’s latest model range putting a sharper focus on safety, emissions performance, driver comfort and connected technology. For owner-operators and small fleet businesses, the announcement is more than a product update. It is a reminder that truck purchasing decisions are increasingly tied to whole-of-life cost, compliance expectations and the ability to keep vehicles earning without avoidable downtime. - read more
Truck financing is an essential aspect for both owner-drivers and fleet operators in Australia. It enables them to procure trucks that are crucial for their operations. Whether you're just starting with a single vehicle as an owner-driver or managing a large fleet, securing the right kind of finance can make a significant difference in your business's success. - read more
In the vibrant transport industry, growth and expansion are the keys to staying competitive and meeting increasing demands. For both owner-drivers and fleet operators, scaling up operations typically involves acquiring new trucks or upgrading existing ones. This often requires significant investment, making truck financing an essential component of the business model. - read more
Truck loan interest rates and repayments can vary widely depending on the borrower, the truck, the loan structure and the lender's criteria. This guide explains the main factors that influence commercial truck loan costs in Australia. - read more
The transport industry is vital to the Australian economy, providing crucial services that enable the movement of goods and people across the country. As demand increases, the importance of growth in this sector cannot be overstated. Whether it's a small business looking to expand its fleet or a larger company aiming to cover more routes, scaling up is a key goal for many transport businesses. - read more
Knowledgebase
Personal Loan: A personal loan is a loan provided to an individual or individuals (as opposed to a business) and that can be generally be used for a variety of purposes subject to the approval of the lender.
