This is the privacy policy statement for Truck Loan Finance and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Truck Loan Finance may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Truck Loan Finance, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Truck Loan Finance uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Australia’s truck market is moving into a new buying cycle, with Isuzu’s latest model range putting a sharper focus on safety, emissions performance, driver comfort and connected technology. For owner-operators and small fleet businesses, the announcement is more than a product update. It is a reminder that truck purchasing decisions are increasingly tied to whole-of-life cost, compliance expectations and the ability to keep vehicles earning without avoidable downtime. - read more
Australia Post’s latest electric fleet expansion is a clear signal that battery-electric trucks are moving from trial status into practical fleet planning. Backed by a $40.5 million Federal Government investment, the national carrier is preparing to add more than 100 electric vehicles across vans, light and heavy rigid trucks and prime movers, supported by depot charging and electrical upgrades. - read more
Victoria's new electric heavy vehicle trial has moved from policy discussion to real-world testing, with Cahill Transport named as the first operator to take part. For truck buyers and fleet owners, the most important detail is not just that another electric truck is hitting the road. It is that the trial is designed to produce practical operating data that may help businesses make better decisions before committing capital. - read more
Australia’s new truck and heavy van market has reached the halfway mark of 2026 with another clear signal that operators are buying more cautiously. June registrations totalled 4,172 units, down 14.6 per cent from 4,888 in June 2025. Across the first six months, 19,526 trucks and heavy vans were sold, compared with 22,582 over the same period last year, putting the market around 13 per cent behind. - read more
In the vibrant transport industry, growth and expansion are the keys to staying competitive and meeting increasing demands. For both owner-drivers and fleet operators, scaling up operations typically involves acquiring new trucks or upgrading existing ones. This often requires significant investment, making truck financing an essential component of the business model. - read more
Are you thinking about getting a new or used truck but unsure of which one is the better choice? This article is here to help guide you through the financial considerations involved in truck loans. We'll talk through what makes new trucks so appealing, with their cutting-edge tech and features, and what makes used trucks a more budget-friendly option. - read more
When it comes to financing a truck, whether for business or personal use, one of the first decisions you'll face is whether to invest in a new or used vehicle. This choice is more than a mere preference; it has significant financial implications that can affect your business's bottom line. - read more
Truck financing is an essential aspect for both owner-drivers and fleet operators in Australia. It enables them to procure trucks that are crucial for their operations. Whether you're just starting with a single vehicle as an owner-driver or managing a large fleet, securing the right kind of finance can make a significant difference in your business's success. - read more
Knowledgebase
Fixed-Rate Mortgage: A mortgage loan where the interest rate remains the same for the entire term of the loan.
